refund and return policy
Replacement and Return Policies
Thank you for choosing www.Anassiri.com online to buy your favorite wonderful products and we are happy to serve you. Sometimes you may change your mind about the products you purchased from a store. Anaassiri.com, we will do our best to make the return or exchange process as easy and smooth as possible.
We have made the return or exchange process easy with the following procedures:
Return or exchange policy for purchases:
1- If you want to exchange or return the item, you must contact us first. Either by e-mail (info@anasiri.com) or by phone: ±32487288895
4- If the product is defective, or does not conform to the specifications determined at the time of purchase, the customer has the right to replace or return the product within 14 days, in which case the customer must send proof of the shipping charges showing: shipping number - shipping - and cost. The customer is then entitled to a full refund.
5- Complete products in discounts and offers are neither exchangeable nor refundable, except in the event of a product defect, see: Section 4 of the return and exchange policies.
6- Products cannot be returned or exchanged in the following cases :
Return is not accepted after 3 days from the date of receipt and exchange is not accepted after 10 days.
When the product is changed from its original condition for any reason
When used outside the purpose of the experiment.
Products manufactured at the request of the customer according to the specifications specified by him. thanks for choosing
www.anasiri.com